play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6362406291
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. You can now skip using a password or email for log-in, making the process easier.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP within the allotted time, try clicking resend to initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and keep your account active.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once you've updated, you can enjoy the new features of the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earned gaming funds, not bonus money. This means users can access their earnings from gaming activities, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC (Know Your Customer) details within this app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will ensure a seamless experience. Once completed, you can proceed further with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable, while your winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
We take great pride in our exceptional customer service, available 24/7, 365 days a year, through live chat, email, and phone support. Our dedicated team is always ready to help you with any questions or concerns you may have, ensuring a seamless and enjoyable experience. Join play exchange today and enjoy our generous welcome bonuses, regular promotions, and loyalty rewards program. By doing so, you'll unlock a world of excitement and rewards, all from the comfort of your own home. With every spin and bet, you'll get closer to the thrill of winning and the satisfaction of achieving your goals. Our platform is designed to provide an immersive and engaging experience, with a wide range of games and features to keep you entertained and motivated. At play exchange, we're committed to providing a safe and secure gaming environment, with industry-leading security measures in place to protect your personal and financial information. We're also dedicated to responsible gaming practices, ensuring that our players can enjoy our services in a responsible and enjoyable manner. So why wait? Sign up with play exchange today and start experiencing the excitement of online gaming. With our exceptional customer service, generous bonuses, and loyalty rewards program, you'll be well on your way to a thrilling adventure that's sure to leave you wanting more.
At play exchange, depositing and withdrawing your funds is a breeze, thanks to our range of convenient and reliable payment methods. We offer a variety of options, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, making it easy for you to manage your finances with us. Our customer support team is also available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific transaction, our responsive team is always here to help, ensuring that your experience with us is as smooth and enjoyable as possible. With our user-friendly platform and dedicated support, you can focus on what's important – managing your finances, growing your wealth, and achieving your goals. At play exchange, we're committed to providing you with a seamless and stress-free experience, so you can get on with your life and achieve your financial objectives.